Frequently Asked Questions
Question: I can not find the app on App Store?
Answer: The app is available for iPad only at this time. It’s only if you search on the App Store from an iPad that you will be able to find the app and download it. Version for iPhone coming shortly.
Question: The camera in the app does not work, what am I doing wrong?
Answer: Then access to the camera on your device is probably not synced. Please uninstall and reinstall the app. Approve the question “POOW The Food Hero requests access to the camera (select” OK “). Then make another attempt to take a picture with the camera. If it still does not work, make sure nothing obscures the camera lens when trying to take a picture.
Question: I can not find the app on Google Play?
Answer: The app is available for iPad only (App Store) at this time. Versions for Android mobile phones and readers coming soon.
Question: Does the app work on my iPhone?
Answer: The app is available for iPad only now, but the iPhone version will be available soon.
Question: I can not get my child to eat using the app, what should I do?
Answer: Keep in mind that the work with the POOW The Food Hero tool together with the child must be given time and dedication for best results. All children are different, and the tool must be used based on your child’s needs. Take small steps at a time and allow it to take the time required. You can try unplugging the app for a while, and start using it again when there is a new adventure that can recapture the child’s curiosity.